As a newcomer, you'll find yourself navigating various tasks, and setting up an internet connection for your home is one of them. In Germany, there are several broadband internet providers, and the availability often depends on your specific location. The most common types of internet connections include DSL, cable internet. Some regions and neighborhoods also have glass optical fiber available.
There are online platforms which you can explore to compare different providers and their packages. While comparing, have in mind factors such as contract duration, internet speed, and any special offers for new customers.
Asking for advice from friends, colleagues, or neighbors could be immensely helpful in understanding the local options and the quality of service provided by different companies.
When you've made a decision, reaching out to the chosen provider is the next step. The best way is to buy your desired package online, and then the company will guide you through the necessary steps.
If your previous internet provider’s service is available at the new location, you can continue the contract after informing the provider about the change. Otherwise, you will have to search for a new provider, and cancel your previous contract based on the cancellation terms.
Most internet contracts automatically renew upon their expiry. If you wish to cancel your contract or change provider, most companies require a three months’ notice. The easiest way to change provider is to let your new company handle it: once you take out a new contract with them, they will terminate your previous contract, and inform you about the next steps.